When creating and using Data Loss (DLP) and Data Access (DAC) Policies, some limitations exist. This article provides an overview of the existing limitations.
Table of Contents
Outlook Limitations
Note: End-users must be logged in for data protection policies to work. If an end-user is not logged in, data is not protected.
The following limitations apply in Outlook:
- Data Loss Prevention Policies will only work in Outlook if the add-in is installed using the manifest link installation method. Policies will not work if you install using the Outlook add-in store installation method.
- see the Recommended – Install using a manifest link section in How to Install the XQ Secure Outlook Add-in.
- We cannot guarantee that all policies work on a mobile device. This is a known Microsoft issue regarding how mobile clients execute the Send function. There is no clear timeline for resolution from Microsoft to fix this limitation.
Google Chrome Extension Limitations
Note: End-users must be logged in for data protection policies to work. If an end-user is not logged in, data is not protected.
- DAC Policies function properly on all versions of the Google Chrome Extension.
- DLP Policies will not apply to emails sent from Gmail using a mobile browser.