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Email
Getting Started
Integrating with an Identity Management Provider (IdP)
What is XQ Secure Email and How Can I Set it Up?
Email Administration
Configuring Offloading, External Sharing and Secure Intake
Email Installation for Admins
Google Chrome Group Installation
Microsoft 365 Group Installation
Non-XQ User Guides
How to Encrypt and Decrypt Files from the XQ Dashboard
How to Notify Someone That They Will Receive an XQ Encrypted Email
How to Read a Secure Email from the XQ Dashboard
How to Send Secure Messages from the XQ Dashboard
User Guides - Gmail
How to Encrypt an Email Message and File with the Google Chrome Extension
How to Install and Set up the XQ Google Chrome Extension
How to Read an Encrypted Email and Attachments Using the Google Chrome Extension
How to Revoke Access to a Message in Gmail
User Guides - Outlook
How to Install and Set up the XQ Add-in from Outlook Desktop
How to Install and Set up the XQ Add-in from Outlook on the Web
How to Read Secure Emails with the Outlook Add-in
How to Revoke Access to a Message in Outlook
How to Send Secure Messages and Files Using the Outlook Add-in
Outlook Web Add-in Tips & Tricks
FAQ
Can I forward encrypted emails?
Can I Send Encrypted Files From My Vault in an Email?
How do I send an encrypted email with a Google Drive link?
How do I send an encrypted email with a One Drive link?
I’m getting the error: “Access to your OneDrive account was forbidden. Please check your account permissions”
Implications if you are part of multiple teams
Is XQ Encryption Interoperable Across Outlook and Gmail?
What Differentiates XQ From Similar Products Such as ProtonMail, Prevail, GCC High?
Troubleshooting
How to Turn Off Outlook Safelinks
I’m getting a “Pending Encryption” message in Outlook
Not receiving verification emails
The XQ Add-In is Being Added to a Different Address
What can I do if my Outlook Add-in is not working?
Vault
User Guides
How to Revoke Access to a File
How to Use Vault
Vault Installation and Set Up
Vault Administration
Vault Installation for Admins
FAQ
Can I Use XQ’s Vault to Encrypt Local Data Stores Such as NAS (Network Attached Storage) and/or Local Drives?
How can I control where data is accessed?
How do I connect Vault to a SharePoint site?
How do I know my file is secure?
How Does Vault Differ From Encryption Already Available Through AWS and Azure?
How to Share Vault Files Externally?
I can’t use the Magic Link or Login with SSO
What Operating Systems are Supported for Vault?
Gateway / Data Transfer
Is There Any Latency Introduced as a Result of the Encryption?
What is the Key Recycle Time and How Does it Affect Latency/Security?
What is XQ Gateway
Account Administration
Getting Started
Getting Started for Admins
How to Log in to the XQ Dashboard
How to update your team name, logo, and company info
Dashboard Administration
Creating and Managing Teams
How do I configure an Okta integration with XQ?
How do I synchronize users from Microsoft Entra ID (Active Directory) with XQ?
How to Add Team Members
How to Assign a Seat/License to a Team Member
How to Deactivate a Team Member
How to Revoke Access to a Message or a File in the Dashboard
How to Set up Security Settings
Identity Provider Integration
Understanding Team Member Roles and Privileges
Using the XQ Dashboard
XQ Dashboard – Monitor Overview
Integrations
How can I require users to sign-in with SSO?
Logs & Reporting
Audit Tools
How to Create and Send Reports
Understanding Dashboard Reports
XQ Dashboard – Event Log
Policies
Creating Data Loss Prevention and Data Access Control Policies
Data Loss and Data Access Policy Limitations
How Data Access and Data Loss Policies Affect Your Inbox
Labels and Encrypted Data
FAQ
Does XQ Utilize Symmetric or Asymmetric Encryption Algorithms?
How do I find my Team ID?
How Does XQ Differ From Existing Data Encryption Platforms Available?
How to Contact Support
What’s the difference between XQ and Zscalar?
What’s the difference between Zero Trust and KMS?
Compliance
CMMC
CMMC 2.0 Onboarding and Installation for Admins
CMMC 2.0 Onboarding and Installation for Users
CMMC Compliance on Microsoft’s Commercial Cloud
CMMC Email Deployment Guide
Creating Data Loss Prevention and Data Access Control Policies for CMMC Compliance
How to Install the XQ FIPS Helper Application for MacOS
How to Install the XQ FIPS Helper Application for Windows
Understanding XQ and CMMC 2.0
Using SharePoint and XQ Vault Together for CMMC Project Data
HIPAA
Chain of Custody and Logs for HIPAA Compliance
Data Loss Prevention and Data Access Control Policies for HIPAA Compliance
HIPAA Onboarding and Installation
How Does XQ Help With HIPAA And The Use of Online Tracking Technologies?
Secure Email for HIPAA Compliance
Understanding XQ and HIPAA
Vault for HIPAA Compliance
Become a Partner
Partnering & Working with XQ
For Developers
FAQ
Do I need both an API key and a bearer token?
Billing
How to Upgrade
Developer docs
Contact support
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Audit Tools
How to Create and Send Reports
Understanding Dashboard Reports
XQ Dashboard – Event Log
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