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Getting Started for Admins

Contents
  1. Overview
  2. Onboarding Resources
  3. Setting up XQ
  4. Next Steps

This article provides direction to account administrators on where to start with XQ.

Table of Contents
  • Overview
  • Onboarding Resources
  • Setting up XQ
  • Next Steps

Overview

Using XQ’s Secure Email and Vault, you can protect Controlled Unclassified Information (CUI) from unauthorized access throughout its lifecycle.

Using XQ Secure Email, your data is encrypted before it leaves your device and moves to the cloud, making it easier to meet data privacy and compliance obligations.

The XQ Vault allows you to store data on your own infrastructure and track who accesses it.

If you plan to use XQ for CMMC compliance, go to the CMMC onboarding guide.


Onboarding Resources

The XQ support team is dedicated to helping you troubleshoot issues, providing resources, and answering any questions you may have about the platform.

See How to Contact Support for more information on the types of support we offer and tips for contacting support.


Setting up XQ

  1. Create an XQ account and log in to your XQ Dashboard. 
  2. Send your team ID to your XQ account representative or to support@xqmsg.com in order to be granted your software licenses. 
  3. After logging into your XQ Dashboard, we recommend
    1. Updating your company information
    2. Adding team members (this step and the next can also be done via an Microsoft Entra ID Integration)
  4. Assign your team members the required licenses for both Email and Vault. (If you’ve integrated with your identity provider, then licenses are assigned through security groups.)

Note: An active XQ license is required for future steps (using Vault specifically), so it is recommended that you wait until they are available before proceeding further.


Next Steps

Good work! You’ve set up your team and are now ready to set up your XQ products. 

Your next steps will depend on the needs of your business and the licenses you have, but it will generally involve a deployment of XQ technology. Included below are the deployment articles on each of XQ Products.

  • Secure Email
  • Vault
  • Transfer/Gateway
  • XQ API
Updated on May 6, 2025
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