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How to Read Secure Emails with the Outlook Add-in

The XQ Outlook Add-in allows you to decrypt emails or .xqf files sent from an XQ user. This article provides steps for decrypting emails and files.

When you receive a secure email, you can decrypt the message and any files attached to the message using the Outlook Add-in.

  1. Open the secure email in your Outlook inbox.
  2. Click Unlock this message with the Outlook Add-in.
  1. The XQ Decrypted Content drop-down window will appear. This window contains the sender’s email address, subject, number of views, expiration date, and email contents. 
  1. Optional – If the message has an encrypted attachment, click on the attachment file and the file will automatically download. 

At the bottom of the drop-down window, there are several buttons you can interact with:

  • Reply – Click this button to reply to the secure message.
  • Password – Click this button to enter a message password if a password is required to open the message.
  • Revoke access – Click this button to revoke access to a message before the expiration date.
Updated on February 26, 2024
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