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How to Read Secure Emails with the Outlook Add-in

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The XQ Outlook Enterprise add-in allows you to decrypt emails or .xqf files sent from an XQ user. This article provides steps for decrypting emails and files.

When you receive a secure email, you can decrypt the message and any files attached to the message using the add-in.

  1. Open the secure email in your Outlook inbox.
  2. Click Unlock this message with the Outlook Add-in.

XQ encrypted message notification with Unlock this message with the Outlook Add-in indicated

  1. The XQ Decrypted Content drop-down window will appear. This window contains the sender’s email address, subject, number of views, expiration date, and email contents.

XQ Decrypted Content pane showing the sender, subject, view count, expiry and message

  1. Optional – If the message has an encrypted attachment, click on the attachment file and the file will automatically download.

Encrypted attachment list showing a downloaded file

At the bottom of the drop-down window, there are several buttons you can interact with:

  • Reply – Click this button to reply to the secure message.
  • Revoke access – Click this button to revoke access to a message before the expiration date.

XQ pane controls: Reply, Password and Revoke access