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How to Turn Off Outlook Safelinks

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Safe Links is part of Microsoft Defender for Office 365. It rewrites links in incoming email so they can be checked when clicked, which can break XQ sign-in links and messages. Links rewritten by Safe Links start with an address like https://nam01.safelinks.protection.outlook.com.

For organizations using Microsoft 365 (admin)

Section titled “For organizations using Microsoft 365 (admin)”

Rather than turning Safe Links off, add XQ’s URLs to your Safe Links policy’s Do not rewrite the following URLs in email list. Other links stay protected.

  1. In the Microsoft Defender portal, go to Email & collaboration > Policies & rules > Threat policies > Safe Links.
  2. Select the policy that applies to your users, then edit its URL & click protection settings.
  3. Under Do not rewrite the following URLs in email, add these four entries, without http:// or https://:
    • xqmsg.com/*
    • *.xqmsg.com/*
    • xqmsg.co/*
    • *.xqmsg.co/*
  4. Save the policy.

Each domain needs two entries: one for the domain itself and one for its subdomains. See Microsoft’s entry syntax.

For personal Outlook.com Premium accounts

Section titled “For personal Outlook.com Premium accounts”
  1. Sign in to https://outlook.live.com.
  2. Click Settings and select Premium.
  3. Click Security and turn off the Safe Links toggle under Advanced Security.

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